I went straight to the jewellery shop yesterday from work to pick the ring that Masood had ordered to gift me. I fell in love with the ring the moment I laid my eyes on it, but since it wasn’t my size, the salesman asked us to return in two days, while they fix the size of the ring. This particular shop is quite far from home, so the salesman suggested that they would deliver the ring to their other branch, which is close to where my parents live.
So armed with the receipt, I entered the shop to collect my ring. The staff looked busy, except for a Filipina lady, who was standing in a corner, apparently trying to avoid dealing with me, another tired-from-work customer during the rush hour.
But when I started to walk towards her, she had to force a smile, knowing there is no way she can rid of me easily. “Yes, how may I help you?” She asked. I showed her the receipt and explained that I came to collect the ring. So she looked somewhere in the small boxes under the glass counter, and retrieved a brown paper bag, with my name written on it. She took out the ring and handed it over to me.
“Err, don’t you have a box to put this in?” I asked.
“Just check it first,” She said.
So I slipped the ring onto my finger, where it fitted perfectly. Meanwhile, the saleslady went to the other corner of the store to get a box. I followed her. That’s when I overheard her speak to another Filipina saleslady in Tagalog.
“I didn’t want to give her a box, but when I gave the ring to her, she demanded for a box, so I just told her to check the ring, while I get the box.”
Unfortunately for her, I can decently speak the language. So imagine her shock when I told her,”Do you usually just give your customers their purchased items like this, without a box or a bag? Given the price of this ring, you could have packed it in a decent box.”
“I’m so sorry, Ma’am, but the shop where you bought this ring, they just gave it to us in a small paper bag,” she tried to explain, the color from her face draining.
“But you didn’t even give me that small paper bag. You just handed this ring over like it’s from a bargain sale or something.” Iftar time was just 30 minutes away. I’m trying to calm down.
She kept apologizing.
A couple of minutes later ….
My ring was comfortably settled in its beautiful red box, which in turn was comfortably settled in its beautiful red paper bag.